Privacy Policy

1. Who we are

Explorra.com - a platform for marketing, not a travel agent.

Explorra.com does not sell holidays, nor has responsibility over the holidays sold by other 3rd parties. Explorra is a marketing platform which brings to the attention of the general public the best travel deals from a variety of travel agents and tour operators. All enquiries referring to the advertised holidays, transactions or services undertaken should be directed to the relevant travel agency or tour operator.

For your information we list below the address details of Explorra Inc:

Registered Office: 60 Water St, Unit 912, Brooklyn, NY 11201

E-Mail: hello[at]explorra.com

2. Confidentiality

Explorra.com is committed to protecting and respecting your privacy.

This document discloses the privacy practices for www.Explorra.com including:

  • What personally identifiable information of yours is collected
  • What organization is collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use and distribution of the information
  • What kind of security procedures are in place to protect the loss, misuse or alteration of information under Explorra.com's control
  • How you can correct any inaccuracies in the information.

How you can correct any inaccuracies in the information. Questions regarding this privacy policy should be directed to Explorra Inc (hello[at]explorra.com)

3. Under 18s

Children are not eligible to use our services and we ask that minors (under 18 years of age) do not submit any personal information to us.

4. Information We Collect

For identification purposes, any user subscribing must provide their first name, last name and email address. By subscribing, the user agrees that data is stored and used by Explorra, including listing in the Community pages of the website.

Optionally a user can build a much richer public profile by adding other information like profile picture, picture gallery, ravel preferences, interests, visited or planned to visit places, recommendations, reviews of destinations or products, but also other personal information like birthday, gender, occupation, website etc.

Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker.

To fully use our services, you will need to register using our online registration form, where you will be required to provide us with your contact information (e.g. e-mail address). We automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand and serve our users. This information is compiled and analysed on an aggregated basis.

Using the Site's web server log files, we use IP addresses to analyze trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser and operating system you are using, your IP address etc.

In addition, we use cookies on certain pages of our site. We may also offer certain features that are only available through the use of a cookie. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. The other type of cookie we use is a 'persistent' cookie. This stays on your hard drive and we use this to automatically identify who you are. We use this cookie so that you do not need to log in manually every time you visit the site if you are a registered user. The cookie itself contains no personally identifiable information but it does pass an ID to our server which allows us to tie the cookie to your personal information. We do this to allow us to let you know on the homepage what has changed on the site since your last visit. We also use the cookie to track how often you visit the site so we know who our most loyal users are. You are always free to decline our cookies if your browser permits, although in that case you will not be able to use certain features on our site. For example, if you disable cookies, you will need to log in manually each time you visit the site as we cannot use a cookie to remember who you are. Some of our business partners (e.g. travel companies; google analytics) use cookies on our site. These are used to monitor site performance and to measure site traffic and usage. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Explorra.com only and does not cover the use of cookies by any advertisers.

Surveys & Contests. From time-to-time our site may request information from users via surveys, contests or for a particular service (e.g. newsletter). Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested will include contact information (as supplied to the site during registration) and supplementary information on your professional interests, opinions and preferences (e.g. choice of software, working practices, opinions on industry issues, feedback on the Explorra.com web site). We will use the contact information to notify winners. We will not publish winners' contact details on the site though on request we will provide details of any winners' name and organisation. If the survey or contest has a sponsor then we will share information given by entrants with the sponsor.

5. Our Use of Your Information

We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.

We use your e-mail address to send you newsletters or other communications (for example, digests of the forum posts) that you have requested from the Site. Out of respect for our users we offer an opt-out.

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve any disputes, troubleshoot problems and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular on rare occasions we may evaluate your information to look for users using multiple User IDs or alias.

Your Personal Information is stored in our databases, which are located in the USA. Please note that the information you enter may at some time be transferred outside the European Economic Area for the purposes of processing by Explorra.com or any of its affiliates. By submitting your information, you consent to this transfer.

6. Opt-Out of Email Communications

If at any stage you wish no longer to receive any e-mails that you receive from the site you can stop them coming by sending us an email.

7. Our Disclosure of Your Information

Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy.

By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

As a general proposition, we do not sell or rent any personally identifiable information about you to any third party. Advertisers. We do aggregate personally identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you. Explorra.com community. Throughout the Site, you may be identified by your User ID, which is thereby disclosed to other users and third parties. Your User ID can be used to identify you and your activities throughout the Site. We also provide others a number of ways to find out more about you and your site activities, if you give them permission to access this information. Please be aware that if you post personal information online that is accessible to the public, you risk receiving unsolicited messages from other parties in return. Explorra.com cannot be liable for any such communications. We will however, do everything we can to protect our users.

Legal Requests. Explorra.com cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights. Local, and international law enforcement agents can request and may receive your personally identifiable information.

Suppliers and Other Service Providers. From time to time we use third party Suppliers and Service Providers to facilitate our services. Where any Service Provider collects information directly from you (such as the situation where we ask a Service Provider to conduct a survey for us) you will be notified of the involvement of the Supplier or Service Provider, and all information disclosures you make will be strictly optional.

8. Other Information Collectors

Except as otherwise expressly discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are other members of the Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them.

9. Changes to Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email, prior to making such changes. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice, before changes go into effect, on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.